The booking conditions bellow are governed by and constituted in accordance to Greek Law. Proceeding with a booking through the website of Omega Villa, implies full acceptance of these Conditions on your part and together with the relevant information set out on this website. Please read the conditions carefully before you proceed:
The owner of Omega Villa (from now on “the property”) is the Limited Liability Company under the name “Kommeno II B.V.” (from now on “the owner”). Any booking made through this website, constitutes a contract between you (that is the intended visitor(s) to the Property which applies to all of you if more than one) and the owner of the Property (“the Owner”). In order to make use of the property, you need to send an email or fill the enquiry form that is provided through the website.
The owner may freely assign the management of the property to third private parties and property management agencies. In this case, the below booking conditions remain the same and they are not effected by any internal agreements or disputes. In case the property is managed by a third party, the term “the owner” may broadly be interpreted as the “property management agency”.
1.Booking Procedure and Payments
1.1. A minimum deposit of 30% of the total booking cost is required in order to secure your booking. If you are booking within 4 weeks of departure, then full payment is required at the time of booking. Payment can be made by bank transfer, cheque in favor of the owner (in Euro) or by most major credit cards.
1.2. A completed and signed booking form, provided through this website, is required with a deposit according to the rules of our cancellation policy. This contract will be binding when the owner confirms receipt of your duly completed booking form, together with cleared funds for the full amount of the deposit; receipt and acceptance by the owner will be advised to you in writing (which may include by email).
1.3. Full payment of the booking charge is required upon arrival.
1.4. If the Property is booked less than 4 weeks before departure, the full charge will be payable at the time of booking.
1.5. A security deposit will be required to cover the cost of any damage or breakages and the cost of any telephone and other services. The owner will inform you of this by email. The security deposit will be payable at the same time as the final payment of the booking. The deposit will be held by the owner and will be returned within 3 weeks of you returning, less any deductions required by the Owner to cover the cost of damage caused to the Property or its contents during your stay.
2.1. Prices are confirmed upon request of a booking is requested and are calculated per week and in Euros unless otherwise specified. You accept that all prices stated may change from time to time and without notice until we have confirmed acceptance of your booking.
2.2. Unless otherwise confirmed to you in writing, prices include gas, electricity, water, linen charge plus any maid service or other extra services specified at the time of booking.
3.Care and condition of the Property
3.1. The Property is strictly for holiday purposes and may not be used for any purpose other than that without the written consent of the owner. The number of visitors shall not exceed the Property’s capacity as advertised on the website at the time of booking; Any extra visitors may be added upon request. You accept that the decoration, furniture and any other items that come with the Property may be different from what is shown via the website at the time of booking, due to necessary or other changes. This remains at the discretion of the Owner.
3.2. After arrival, you must inform the owner as soon as possible of any damages in the Property or, any other damage or problem that may occur during your stay, so that the owner resolves any issues, if necessary. Apart from any damage of which the owner is informed upon your arrival, you are responsible for covering the cost of all damage to the Property and any loss which can be identified from an inspection of the Property after your departure and you agree to fully compensate the Owner in this respect. In case of serious damage or misuse regarding either the Property or items provided, it is at the discretion of the owner to end your stay earlier than arranged.
3.3. The owner bears no responsibility for failure of mechanical equipment such as pumps, boilers, etc., or public utilities (such as water and electricity). The owner bears no responsibility for noise nuisances deriving outside the accommodation or beyond our control.
4.Amendments or Cancellations by you
4.1. Any cancellation (for whatever reason) by you must be in writing by email to the owner at [email protected]. The effective date of cancellation will be the date on which we receive your written notification.
4.2. If you cancel 60 days or more before departure you will get back 50% of your deposit.
4.3. If you cancel 59 days or less before departure you lose your deposit.
5.1. In the unlikely event that the owner alters or cancels a booking, you will be informed as soon as possible. In this case, you will receive a full refund of any payment you have made and you accept that this adequately compensates you.
5.Amendments or Cancellations by the owner
5.2. The information and descriptions concerning the property (including photographs) offered by the website, present in good faith the amenities available at the time of booking. The owner is not responsible for the lack or differentiation of local amenities or facilities as a result of local conditions.
6. Guest’s responsibility
6.1. You are entirely responsible for possessing all required documents for your holiday, for ensuring that your passports and visas are valid and that you carry them with you at all times.
6.2. You are responsible for the safety of all children and adults at the Property. The owner cannot be deemed responsible for accidents caused due to negligence on your part, either inside nor outside the Property. Children must be supervised by a responsible adult at all times, especially in the swimming pool.
6.3. You are responsible for checking-in for flights at the correct time and for presenting yourself to take up all pre-booked components of your holiday. The owner cannot accept responsibility for clients missing flights as a result of late check-ins and no credit or refunds will be given if you fail to take up any component of your holiday. No credit or refunds will be given for lost, mislaid or destroyed travel documents.
6.4. If in the owner’s reasonable opinion your behavior is causing danger, damage to property or persistently affecting the enjoyment of others, the owner reserves the right to terminate your holiday. Should this happen no refund or compensation would be paid. The lead name on your booking is responsible for the correct behavior of the party. Should you or your party not behave in such a manner the villa keyholder may at his absolute discretion ask you and your party to vacate the villa without refund of the price paid.
6.5. If you lose, or have stolen, any personal items whilst on holiday, please obtain a written report from the police, to help with any insurance claim upon your return.
6.6. Linen is included at the property but it is advisable to take beach towels and cot bedding. Linen is normally changed once per week.
6.7. You are responsible for the costs of any damage to the accommodation and/or any extra charges incurred with our suppliers during your holiday. You are required to report any damage to the property owner, guardian or agent, and to bear the cost of repair or replacement. Extra charges for cleaning will be payable if you do not leave your rental property as you found it. Should you fail to agree and make such payment at the time the charges and/or costs are incurred or prior to your departure, you will be liable to reimburse the owner for these and you authorize the owner to automatically debit your security deposit to the value instructed by the supplier for any such costs and/or charges.
7. Owner’s Liability and responsibility
7.1. Subject to the limitations set out in clauses 8.1 to 9.1 (inclusive),the owner agrees to be responsible to you for any direct financial loss that you suffer provided such loss is as a direct result of misrepresentation by us concerning your booking; the maximum amount of our liability to you is set out in clause 10.1.
7.2. In order to be able to recover any loss, under clause 7.1, such loss must have been reasonably foreseeable, both at the time this agreement was entered in to and at the time a claim is made; you acknowledge that it would not be reasonable for us to be responsible for losses that were never in the contemplation of either of us at the time your Booking was confirmed and this agreement was entered in to.
8.Recovery from Others
8.1. To the extent that you are able to recover any loss suffered from a third party, such as through travel or other insurance or from anyone else, you agree to use all best endeavors to seek recovery in full from that third party before seeking to recover such loss from the owner; however, to the extent that you may have a claim, we require you to notify to the owner of the nature and extent of the claim as soon as possible, so that the owner is aware of the potential claim and, if considered appropriate, have the opportunity to take such steps as we consider necessary to mitigate any loss or damage that you might suffer as a result of it.
8.2. The liability of the owner shall only extend to direct losses suffered by you in accordance with clause 7.1; to the extent that you may suffer any consequential, indirect or economic loss, of whatever nature, including loss of profit or wages, each of these are expressly excluded from the extent of our liability and you hereby waive any rights that you may otherwise have in law to claim such losses or damage.
8.3. You are entirely responsible for all personal items which you have with you during your occupation.
9.Circumstances beyond our Control
9.1. The Owner will not be legally responsible if they are prevented or delayed from fulfilling their responsibilities as described in these booking conditions due to events beyond their control. That is an unforeseeable event that they could otherwise have avoided, including but not limited to:
9.1.1. The failure of any equipment or machinery furnished to you, adverse weather or local conditions including flood, snow or storm, the inability of any person to deliver or supply goods due to any disturbances in the availability of transportation, food, or utilities or for other reasons, including the shortage or increased costs of workers and service providers;
9.1.2. Strikes or labor disputes, natural disaster, acts of terrorism, war, riot or civil disputes, malicious damage, fire or local restrictions.
10.Maximum Liability to you
10.1. Apart from clause 10.3, the owner’s maximum liability to you, whether in contract, negligence, misrepresentation or otherwise and including any liability the owner has to statutory interest, is limited to the total amount actually received by the owner in relation to the booking under these Conditions.
10.2. Should the owner become aware of circumstances as described in clause 9.1.2, they shall inform you of these, saying that they have prevented or delayed fulfilling our responsibilities, but they will make all necessary moves to comply with this agreement as fully and quickly as possible.
10.3. However, no provision of these Conditions may limit or exclude the owner’s responsibility for fraud or for death or personal injury caused by negligence or breach of duty on our part.
The owner has the right not to accept bookings from clients who are not adequately insured against holiday risks. Evidence of full holiday insurance for all members of your party must be supplied at the time of booking.
12. Check-in and check- out times
12.1. Check-in time is set at 3 pm on the date of your arrival. Late check-in is available at any time after 3 pm.
12.2. You must check out any time before 10 am on the date of your departure.
Should any complaints arise concerning the Property, you must inform the property owner within 24 hours and in writing (including email). Not doing so implies that the owner will not have the chance to look into your complaint and fix any issues and your rights may be affected as a result under this contract.
14.Rental Property Descriptions
Every effort is made to ensure that the details, description and prices contained in company literature is correct, based on inspections, and information passed to us by its suppliers. However changes do occur, sometimes at short notice and therefore we will advise you at the time of booking, or if after booking as soon as possible of any such changes to our published information. It is not always possible for us to control all elements of the holiday whereby advertised facilities can sometimes become unavailable at short notice due to inclement weather conditions, lack of demand, emergency repair works, etc.
15.1. In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, the owner needs to use the information you provide such as your name, and address, any special needs/dietary requirements etc. The owner takes full responsibility for ensuring that proper security measures are in place to protect your information. They must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, apartments, transport companies and so on. The information may also be provided to security or credit checking companies, public authorities such as customs and immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. The owner will not however, pass any information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. If, however, they cannot pass this information to the relevant suppliers, whether in the EEA or not, they cannot accept your booking. In making a booking, you consent to this information being passed on to the relevant persons. Please note that where information is also held by your travel agent, this is subject to your agents own data protection policy. You are entitled to a copy of your information held by the owner. If you would like to see this please contact the owner during normal working hours.
15.2. The information you are required to provide may include debit/credit card details. As set out above, the owner takes full responsibility for ensuring that proper security measures are in place to protect this information. In accordance with applicable legal, regulatory and business requirements this information will be securely deleted as soon as it is no longer required. However, it is necessary for us to retain your debit/credit card details for a reasonable period of time after the conclusion of you holiday, and you consent to such retention, in the event that any costs referred to in clause 6.4 are incurred and you fail to settle these directly with the supplier, in order that us can debit your card for the relevant amount. This will be reviewed on a regular basis to ensure that the information is not kept longer than is strictly necessary for the purposes set out above.
16. Minimum letting period
During all seasons the minimum letting period is 7 nights. For further details please contact the owner.
17. Safety standards and regulations
The safety standards and regulations are those of the country you are visiting. As a result, please be careful when in unfamiliar buildings or surroundings, and get to know the escape route from the property in case of fire. The owner cannot accept any responsibility for any loss resulting from failure to follow these steps . Any valuables left at the property are left at your own risk.
18. Swimming pool
The property has a swimming pool, which is not attended by a life guard. Please familiarize yourself thoroughly with the depth of the pool and how to get out, and exercise safety and caution at all times, especially with children, non-swimmers and if diving. Children and non-swimmers are your responsibility at all times.
There may be occasions when internet service is interrupted and whilst every effort will be made to resume the service, please note that the owner cannot be held responsible for loss of internet access (or the consequences of loss of access) during your holiday.
Pets are not permitted at the property.
21. Local Wildlife
21.1 The property is located in a rural area, where wildlife such as animals and insects are part of the landscape as the grass and the trees. It would not be particularly unusual to encounter animals, such as rodents, cats (stray or belonging to nearby locals), or insects such as wasps, bees, flies, ants or scorpions and spiders. Insects and animals can be attracted to swimming pools, nearby streams or ponds, local vegetation or sometimes food left out following a meal. You are advised to keep doors and windows closed as far as practicably possible and to clear all remains of food following an outdoor (or indoor) meal. Please do not purposefully feed any local animals – it will encourage them to return and they may not be so welcome to the next guests. Please note that the owner cannot be held accountable for the presence of animals or insects at the property.
You may cancel your booking at any time, according to our villas cancellation policy, by sending us an e-mail to [email protected].
You shall receive the appropriate amount of refund, regardless of your reasons for canceling, depending on the date of your cancellation. The effective date of cancellation will be the date on which we receive your written notification.
The required time to complete the transaction may vary depending on your bank.
Please send us to [email protected] the following information.
Name, Surname, ΙΒΑΝ, Swift Code / BIC, Name of Villa, Dates of Reservation, The Reason of Cancelation (optional)
|Date by which notification is received||Charge|
|More than 56 days prior to villa arrival||Loss of deposit|
|55-43 days prior to villa arrival||50% of total cost|
|42-29 days prior to villa arrival||65% of total cost|
|28-15 days prior to villa arrival||90% of total cost|
|14 days or less prior to villa arrival||100% of total cost|